These terms and conditions (“Terms and Conditions”) regulate the business relationship between “You” and us. By using our website (“Website”), and our services (“Services”) in any way, or by buying from us, You agree to be bound by them.

At the time of purchasing our services, the Customer must be of 18 years and above and the Customer acknowledges that it has read, agreed and will comply with these Terms and Conditions;

We are: Amigo Informatics, Licence No: TRAD/DNCC/027752/2022, located at House : 3, Rd No: 3c, Sector: 9, Uttara, Dhaka 1230, Bangladesh.

The Terms and Conditions are as follows:

1. DEFINITIONS

“You” are: a visitor to our Website / our customer

“Our Website” means the entire computing hardware and software installation that is or supports the Amigo Informatics website.

“Services” means any of the services we offer for sale or for free and include generally available updates and support services so far as specified for each service.

“Content” means any material in any form published on Our Website by us.

“Material” means Content of any sort posted by you on Our Website.

2. OUR CONTRACT WITH YOU

These terms and conditions apply:

1. So far as the context allows, to you as a visitor to Our Website; and in any event to you as a buyer or prospective buyer of our Services.

2. We shall accept your registration electronically via our website. That is when our contract is made. You will also receive an email message to confirm the details of your registration and/or purchase and tell you when we shall be ready to provision your accounts.

3. We cannot guarantee that every service advertised on Our Website is available. If a service becomes unavailable at any time, we will immediately refund any money you have paid. Our refund will cover the period of unavailability and not any period for which Services have been available.

4. We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you purchase the service.

3. YOUR ACCOUNT WITH US

1. You agree that you have provided, and will continue to provide accurate, up-to-date, and complete information about yourself. We need this information to provide you with any future services.

2. Once you register with Amigo Informatics you’ll be automatically subscribed to our newsletter. Please let us know if you do not wish to be subscribed to the newsletter.

4. Price, payment, and service and Subscription provision

1. Payments are non-refundable, and there are no credits or rebates for partially used or unused services. You must pay for all third-party charges connected with Your use of the Application and if the purchase is made from any third party, You must contact them in an event that You wish to demand a refund.

2. You agree and give your consent that Amigo Informatics shall not be held responsible for any information and services available on the third-party websites in regard to their authenticity, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Any service availed from the Third-party is not a subject to be associated with Amigo Informatics and You should not claim or demand Amigo Informatics to be responsible for any liability.

3. You agree that You have given your consent to comply with the Terms of the agreement when using any Third-party service and Amigo Informatics is not to be held accountable for any risk You undertake.

4. Our Services will be provided via our website or through email by contacting us at support@amigoinformatics.com.

5. We may change the nature of the services at any time. We may tell you about any such change by email or by posting details on Our Website. We also reserve the right to elect not to renew any or all of your service plans prior to the start of a new service period with written notice to you.

6. If we change the nature of services, you may terminate these Terms and Conditions.

7. If a change we make in the services, involves action on your part, and you do not take that action, we are entitled to terminate the Services to you without notice.

8. We will do our best to maintain Our Website so that you have constant use, but there will be times when your use may be interrupted. Interruption in getting service from us for reasonable periods for causes beyond our control is not a ground for repayment of money you have paid. When we are aware of the likelihood of downtime, we will tell you in advance.

5. Foreign taxes, duties and import restrictions

1. If you are not in Bangladesh, we have no knowledge of, and no responsibility for, the laws in your country.

2. GST will not be applied should you purchase our services outside Bangladesh.

3. VAT will be applied for Bangladeshi service consumers as per the regulation of the National Board of Revenue (NBR), Bangladesh.

6. Dissatisfaction with the Services

1. Our most important task is to ensure your absolute satisfaction. We will always strive to reach that target. However, we acknowledge that mistakes are made occasionally. This paragraph covers that possibility. If you are not wholly satisfied with the services, please tell us at the earliest opportunity:

(a) exactly why you think we have failed;
(b) the date, if relevant, of the failure;
(c) when and how you discovered the failure;
(d) the result of the failure;
(e) your suggestion as to action we should take to resolve the situation and restore your faith in us.

2. To do this, it is essential that you contact us by email at support@amigoinformatics.com and provide as much details about the issue as possible.

7. DISCLAIMERS

1. We or our Content suppliers may make improvements or changes to Our Website, and the Content at any time and without advance notice.

2. You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any website. We would be grateful if you bring to our immediate attention, any that you find.

3. We give no warranty and make no representation, express or implied, as to:

(a) the truth of any Content on Our Website;
(b) compatibility of Our Website with your equipment, software or telecommunications connection.
(c) compliance with any law;
(d) non-infringement of any right.

4. Our Website contains links to other Internet websites outside our power and control. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website.

5. We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or the purchase of Services.

6. In any event, including the event that any term or condition or obligation on our part (“Implied Term”) is implied into these conditions by law, then our liability is limited to the maximum extent permitted by law, to the value of the goods or services you have purchased.

8. Content and Intellectual Property Rights

1. We will defend the intellectual property rights in connection with our products and Our Website, including copyright in the Content whether provided by us (including copyright in the text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).

2. We also claim copyright in the designs and compilation of all Content of Our Website. Title, ownership rights, and shall remain the sole property of us.

3. Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.

4. You may not use our name or logos or trade marks or any other Content on any website of yours or that of any other person.

5. Subject to the other terms of this Terms and Conditions, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.

9. YOUR EMAIL ADDRESS

1. You represent that any username or email address selected by you, when used alone or combined with a second or third-level domain name, does not interfere with the rights of any third party and has not been selected for any unlawful purpose.

2. You acknowledge and agree that if we believe such selection does interfere with the rights of any third party or is being selected for any unlawful purpose, we may immediately suspend the use of the such name or email address, and you will indemnify us for any claim or demand that arises out of your selection.

3. You acknowledge and agree that we shall not be liable to you in the event that we are ordered or required by a court or judicial authority, to desist from using or permitting the use of a particular domain name as part of a name or email address.

10. SYSTEM SECURITY

1. You agree that you will not, and will not allow any other person to violate or attempt to violate any aspect of the security of Our Website.

2. You may not use any software tool for the purpose of extracting data from Our Website.

3. You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.

11. INDEMNITY

1. You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Web Site, your posting any Material, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.

12. MISCELLANEOUS PROVISIONS

1. When we communicate with you we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.

2. Nothing in this Terms and Conditions or on Our Website shall confer on any third party any benefit or obligation.

3. If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

4. No waiver by us, in exercising any right, power or provision in this agreement shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.

5. In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

6. We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees.

7. This agreement shall be governed by and construed in accordance with the laws of Bangladesh. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.