Zoho CRM to
Direct SMS Extension
Send up to 100 SMS messages with a few clicks from your Zoho CRM. Automate the communication process & track replies without compromising business time & effort!
Direct SMS integration for Zoho CRM offers top-notch messaging features that facilitate marketing efforts, save agents time, and streamline communication, reinforcing customer retention rate.
Reasons to Use Direct SMS Extension
SMS communication has taken the lead in recent years. The 19% Click Through Rate (CTR) is lucrative and has proven superior to traditional email marketing (2.69% CTR in 2022). But spending time on Zoho CRM for data collection and then again on the Direct SMS dashboard to communicate with the customers is inefficient. This is where our Direct SMS integration with Zoho CRM comes to the rescue.
Our Zoho SMS plugins fast forward the communication process by unifying the channels. You can send and receive SMS messages right from the Zoho CRM or Desk using the Direct SMS extension. There are many reasons you would love to opt-in for our messaging plugin, including—
- SMS communication is possible right from the Zoho CRM with our plugin.
- It facilitates the automation process by merging fields module when sending a text message.
Customisable templates make it easier to reply to customers when it’s an emergency or the nature of the reply is repetitive.
- You can schedule messages for later or send them right away.
Customer replies will be added to the CRM as support tickets under the respective contacts.
Tracking past messages is possible in a few clicks.
Our SMS plugin is cost-effective and offers excellent usability in a simple yet robust interface.
About Us
We are a specialist team of Zoho experts and have served a wide range of clients with cost-effective Zoho CRM solutions for over a decade. Our team of skilled software engineers and developers at SaasPlugin collaborates to deliver sophisticated and user-friendly Zoho extensions for the marketplace. As an Advanced Partner of Zoho, we are committed to building good rapports with our clients and achieving the highest level of customer satisfaction.